Refund policy

Coffee is a consumable product, so we do not accept returns on opened bags. We still want you to love what you ordered.

Damaged, wrong, or quality issues: If your order arrives damaged, you receive the wrong product, or there is a quality issue with the coffee itself, email us within 14 days of delivery at hello@commontablecoffee.com with your order number and a brief description. A photo helps for damage claims. We will send a replacement or issue a full refund to your original payment method.

Ordered the wrong coffee: Every bag is roasted to order, so we cannot take back unopened coffee for resale. Contact us before your order is roasted and we will change it, or cancel it for a full refund.

Refund timing: Approved refunds are issued to your original payment method within 5 business days. Your bank may take additional time to post the refund. Questions? Email hello@commontablecoffee.com.